General Description
The Professional Certified Performance Indicators (PC-KPIS) is a specialized certification designed to empower participants with the knowledge and skills required to professionally understand and apply organizational performance measurement concepts. The program focuses on developing the ability to design and implement Key Performance Indicators (KPIs) and align them with organizational strategic goals, enhancing operational efficiency and data-driven decision-making. It also equips learners with modern tools to build performance dashboards, analyze performance gaps, and evaluate outcomes according to global best practices in performance management. This certification is an important step for professionals and leaders seeking to strengthen their capabilities in strategic planning, performance measurement, and continuous improvement.
The Blog
The development of Key Performance Indicators (KPIs) and performance measurement is a vital system for any organization seeking to achieve its strategic goals and continuously improve its performance. This program aims to equip participants with the knowledge and skills needed to design and implement effective performance indicators that help analyze gaps and enhance operational efficiency. It also enables learners to become expert trainers in performance measurement within the field of training programs, in accordance with best global practices aligned with the Professional Certified Performance Indicators Certification (PC-KPIS).
General Objective
The program aims to enable participants to professionally develop and implement KPIs, enhancing their ability to measure organizational performance and achieve strategic objectives, within the framework of the Professional Certified Performance Indicators (PC-KPIS) certification.
Detailed Objectives
- Understanding performance management as a strategic competitive advantage.
- Applying Balanced Scorecard (BSC) methodologies.
- Promoting a culture of continuous improvement.
- Supporting data-driven decision making.
- Developing effective dashboards and performance indicators aligned with PC-KPIS standards.
Training Modules
- Module 1: Basic Concepts of Performance Measurement
Difference between performance measurement and management, KPI definition, indicator levels, KPI lifecycle. - Module 2: Building KPIs
Selection and definition of KPIs, SMART criteria, output vs. outcome indicators, gap analysis, quantitative and qualitative indicators. - Module 3: Balanced Scorecard
BSC concept, four perspectives, strategic alignment, strategy maps, practical applications. - Module 4: Data Analysis
Data sources, analysis tools, dashboard development, Excel & Power BI usage, result interpretation. - Module 5: KPI Applications
HR, marketing, sales, customer service, education and healthcare, case studies. - Module 6: Common Challenges
KPI design errors, employee resistance, linking KPIs with motivation, performance sustainability.
Certification Accreditation
- Local Accreditation: Deanship of Student Affairs – Princess Nourah University
- Academic Accreditation: University of Hail
- Implementation Body: Institute of Research and Consulting Studies
- Additional Accreditation: Institute of Research and Consulting Studies – University of Hail
- International Accreditation: The CPD Standards Office
Program Specifications
Language: Arabic with English terminology
Duration: 30 hours
Days: 6 days
Mode: Online
Learning Outcomes
By the end of the program, participants will be able to understand KPIs fundamentals, align indicators with strategic objectives, design measurable KPIs, build performance dashboards, analyze data, and prepare professional reports, in line with PC-KPIS standards.
Target Audience
Executives, HR managers, quality specialists, project managers, entrepreneurs, and academic/administrative leaders.
Program Benefits
Interactive lectures, practical workshops, real case studies, group projects, and mentoring sessions leading to professional qualification in PC-KPIS.
Assessment Method
30 questions, 90 minutes, 70% passing score, multiple choice and true/false, online exam.
Register now and start your professional journey with the Institute of Research and Consulting Studies – University of Hail.
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Professional Certified Performance Indicators (PC-KPIS)
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Overall time
30 Hour
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Overall days
6 Day
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Course type
Online
Online 2800
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