Hail University launches a training program to enhance operational excellence among employees of Raad Catering Company
In its ongoing efforts to enhance the skills of Saudi nationals in the food and fast-food sector, the Institute of Research and Consulting Studies at the University of Hail conducted a specialized training program for employees of Raad Catering Company. The program aimed to develop the professional capabilities and operational practices of the company's staff, ensuring the provision of high-quality food services that comply with international health standards and meet consumer expectations in an increasingly competitive market.
This initiative is part of a series of training programs led by the Institute to support small and medium-sized national enterprises. The program focused on equipping the Raad team with the latest knowledge to improve overall performance. Through this approach, the Institute seeks to translate academic concepts into practical, field-based skills that strengthen the company's identity and support its sustainable growth as a rising national brand in the catering sector.
The program included training modules focusing on food safety and quality standards, excellence in customer service, and efficient logistics management of orders. The program also focused on building participants' capacities in effective communication and teamwork under pressure, as well as developing daily planning and follow-up methods. This enhances response speed and improves execution and production efficiency within the company's branches and operational centers.
Furthermore, the program aimed to support human capital development policies by training Saudi employees at Raad Catering Company and empowering them to acquire managerial and leadership skills that will help them advance their careers. This approach aligns with the objectives of the Kingdom's Vision 2030, which places great importance on developing the retail and services sector and empowering Saudi youth to lead national establishments professionally and contribute to strengthening local content.
The Institute of Research and Consulting Studies at the University of Hail is a leading center of expertise in designing training programs that meet the actual needs of the labor market. It draws on consulting and academic expertise aimed at transferring knowledge and developing national competencies. The Institute continuously works to build strategic partnerships that contribute to creating professional work environments, supporting the ability of national companies to achieve their development goals and provide distinguished services worthy of the community. This initiative reflects the institute's commitment to empowering service providers and enhancing the efficiency of their staff, thereby contributing to sustainable development and improving the quality of services in vital sectors. These programs are part of the institute's vision to build a qualified workforce capable of delivering impactful services that meet community needs and effectively contribute to improving quality of life and overall well-being through precise and high-quality professional outputs.
