The Institute of Research and Consulting Studies at the University of Hail launches a training program to develop the professional performance of Ibrahim Mutair Al-Shamani Trading Company.
In its ongoing efforts to develop the capabilities of national commercial establishments and modernize their operations, the Institute of Research and Consulting Studies at the University of Hail conducted a specialized training program for employees of Ibrahim Mutair Al-Shamani Trading Company. This program aimed to enhance the professional competence of the employees and improve the company's operational performance, ensuring the provision of distinguished commercial services that keep pace with the rapid developments in the local labor market and meet consumer expectations.
This training collaboration is part of the Institute's initiatives to support national commercial establishments and equip them with the necessary scientific and practical tools for growth and sustainability. The program focused on transferring academic knowledge and transforming it into practical skills that contribute to improving the quality of service and presentation at Ibrahim Mutair Al-Shamani's store, and elevating customer interaction to the highest professional standards.
The training program covered essential topics focusing on modern sales techniques, inventory management, and professional customer service skills, in addition to strengthening administrative and financial organization methods for commercial establishments. It also emphasized building participants' capacities in effective communication and teamwork, and developing business problem-solving skills, thereby enhancing operational flexibility, competitiveness, and excellence. The program also aimed to support the development of Saudi human capital in the commercial sector by training national staff working at Ibrahim Mutair Al-Shamani's shop and empowering them to acquire managerial and executive skills that contribute to their career advancement. This aligns with the objectives of the Kingdom's Vision 2030, which focuses on empowering local businesses and enhancing their role in supporting the national economy and creating attractive and professional work environments.
The Institute of Research and Consulting Studies at the University of Hail is demonstrating its position as a leading consulting body by designing flexible training programs that respond to the needs of commercial establishments of all sizes. These programs are based on advanced training expertise that aims to transfer global best practices and adapt them to serve the Saudi market, thereby ensuring increased productivity and efficiency for national businesses.
This initiative reflects the Institute's commitment to supporting the private commercial sector and its dedication to improving the professional performance of its employees. This contributes to business sustainability, enhances the quality of services provided to the community, and strengthens the ability of local businesses to keep pace with the economic transformation the Kingdom is witnessing across all vital sectors.